Privacy Policy
1. Introduction
Welcome to EliteShoes.in, operated by Mohd Alhaj, located at Gomti Nagar, Lucknow. Your privacy is important to us, and we are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.
2. Information We Collect
We collect various types of personal and non-personal data when you interact with our website. This includes:
2.1 Personal Data (Collected with Consent)
✔ Name
✔ Email address (e.g., abc88@gmail.com)
✔ Phone number
✔ Billing and shipping address
✔ Payment details (processed securely via third-party payment providers)
✔ Account login details (if you create an account)
2.2 Non-Personal Data (Automatically Collected)
✔ IP address
✔ Browser type and device information
✔ Website usage data (cookies, analytics, etc.)
✔ Referring website
3. How We Use Your Information
We collect and process your personal data for the following purposes:
✔ Order Processing – To fulfill your purchases, manage payments, and deliver products.
✔ Customer Support – To respond to inquiries and provide assistance.
✔ Marketing & Promotions – To send promotional emails and updates (you may opt-out at any time).
✔ Website Improvement – To analyze usage and enhance user experience.
✔ Security & Fraud Prevention – To detect and prevent fraudulent activities.
✔ Legal Compliance – To comply with applicable laws and regulations.
4. Legal Basis for Data Processing (GDPR Compliance)
We process personal data under the following legal bases:
✔ Consent – When you provide explicit consent (e.g., signing up for marketing emails).
✔ Contractual Necessity – To fulfill orders and provide customer service.
✔ Legal Obligation – To comply with tax and business regulations.
✔ Legitimate Interests – To enhance website security, prevent fraud, and improve services.
5. Data Sharing & Third-Party Services
We do not sell or rent your personal data. However, we may share it with trusted third-party service providers, including:
✔ Payment Processors (e.g., Razorpay, PayPal) – For secure payment transactions.
✔ Shipping Partners – To deliver your orders.
✔ Analytics Providers (e.g., Google Analytics) – To monitor and improve our website.
✔ Legal Authorities – If required by law.
All third-party providers adhere to strict data protection agreements.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings via your browser.
✔ Essential Cookies – Necessary for website functionality.
✔ Analytics Cookies – Help us improve our services.
✔ Marketing Cookies – Used for targeted advertising.
You can manage cookie preferences through your browser settings or opt out via the provided cookie consent banner.
7. Data Retention
We retain personal data only for as long as necessary:
✔ Order records – Retained for accounting and tax compliance.
✔ Marketing preferences – Retained until you unsubscribe.
✔ Website analytics data – Retained for analysis and improvements.
Once the retention period expires, data is securely deleted.
8. Your Rights Under GDPR
As a user, you have the following rights:
✔ Right to Access – Request a copy of your personal data.
✔ Right to Rectification – Correct inaccurate or incomplete data.
✔ Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
✔ Right to Restriction of Processing – Limit data processing in certain circumstances.
✔ Right to Data Portability – Obtain a copy of your data in a machine-readable format.
✔ Right to Object – Object to data processing for marketing purposes.
✔ Right to Withdraw Consent – Withdraw consent at any time.
To exercise your rights, please contact us at mohdalhaz67@gmail.com
9. Data Security Measures
We implement strict security measures to protect your data, including:
✔ SSL encryption for secure transactions.
✔ Restricted access to personal data.
✔ Regular security audits and updates.
While we take strong precautions, no online platform is 100% secure. Please use strong passwords and avoid sharing sensitive information via email.
10. International Data Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure it is protected through legally approved mechanisms, such as:
✔ Standard Contractual Clauses (SCCs).
✔ Data Protection Agreements with third-party providers.
11. Changes to This Privacy Policy
We may update this policy as needed. Any changes will be posted on this page with the updated effective date.
12. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
📧 Email: mohdalhaz67@gmail.com
📍 Address: Gomti Nagar, Lucknow
🌐 Website: www.eliteshoes.in
